Childline (1098) Prayas -Poothkhurd

Delhi CHILDLINE started as a collaborative Project on 2nd October 1998 as North Delhi CHILDLINE. The Ministry of Social Justice and Empowerment through CIF appoints a Nodal Organization in every CHILDLINE City. Prayas was entrusted with the responsibility of discharging the role of Nodal Organization for a period of three years on April 1st, 2002. Poothkhurd CHILDLINE started on 01-09-2015 and the program was formally inaugurated on 25-11-2015.

Poothkhurd in North West Delhi has many other adjacent areas like Bawana, JJ Colony, Shahbaad Dairy, Sultanpuri, Mangolpuri, Narela, Saabada, Kirarai and Begumpur which are poverty stricken areas. People residing in these areas belongs to very poor background that they are not even able to satisfy their basic needs and plan their children’s future. Hence, many children becomes the victim of begging, child labour and child exploitation.

Major issues:-
Provision of referral services to children in need of welfare care and rehabilitation, 24 hr child helpline with a toll free no. 1098

To reach out to every child in need of care & protection by responding to emergencies on 1098 and to ensure access of technology to the most marginalized in urban as well as rural areas & connectivity of 1098 through government telephone exchanges as well as private exchanges. The project also works together with the allied system to create child friendly systems. The project not only provides a platform of networking amongst organizations but also provide linkages to support systems, which facilitate the rehabilitation of children in need of care & protection.

Activities & Programs:-
The following activities & programs are as under:
• Meetings: Monthly and weekly meetings with team members, Directors meetings
• Outreach and awareness activities
• Interventions for children: Medical help, Shelter, Repatriation, Restoration, Rescue, Sponsorship
• Missing children: Child lost, Parents asking help.
• Emotional Support and Guidance
• Open house program with children
CHILDLINE is an emergency phone helpline and outreach service which works for the welfare of 0-18 years of children. It works for free 24*7 under the ministry of women and child (Government of India).
??? Counselling
??? Child labour
??? Child trafficking
??? School admission
??? Begging
??? Drugs addicts
??? Child marriage
??? Shelter
??? Missing children
??? Lost child
??? Restoration
??? Child abuse
The total number of staff in CHILDLINE Poothkhurd is 12 consisting of 1 coordinator, 1 councillor, 7 team members and 3 volunteers who help children in need of care and protection. Children who are victims under Juvenile Justice Act 2015, Child Labour Act 1986 or POCSO are given protection by CHILDLINE.

Prayas ImpactReal Impact, Measurable Results

fundraising & donation campaign
of beneficiaries have increased coping skills
of beneficiaries saw an increased income or educational level
increased community needs

It’s not just a donation, it’s an
investment in a children’s future…


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